Money Back Guarantee

If you’re not satisfied with Herax you can send it back within 60 days and we will refund the purchase price.

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Frequently Asked Questions

If you have questions which are not listed in the FAQ section, please email us at customer-service(at)herax.info

Herax & QA

What is Herax?

HERAX® is an FDA-approved herpes treatment made with a patented blend of ten active homeopathic ingredients proven in clinical trials to accelerate healing of cold sores, fever blisters, canker sores and genital herpes, naturally—with no side effects. Taken at the first sign of symptoms, it can even prevent an outbreak before it starts.

Herax is produced and tested in Switzerland according to the German Homeopathic Pharmacopoeia (GHP), the highest standard for homeopathic medicine. It is patented in 32 countries world wide.

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How does it work?

By using the principles of Homeopathy, Herax works to stimulate your body’s own healing powers. Taken internally and applied locally, Herax boosts your immune system to efficiently fight herpes and other viruses. What’s more, Herax helps you stay well longer, because your body heals itself.

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Is Herax FDA Listed?

Yes, Herax is officially listed with the FDA (Food and Drug Administration) in the U.S.

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What is Homeopathy?

Homeopathy is an alternative to conventional medicine that has been around for hundreds of years and has helped heal millions of people. Homeopathy works to  stimulate your body’s own natural healing powers.

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Is Herax safe?

Homeopathic medicines, like Herax, are safe and virtually free of side effects. No side effects are known for Herax.

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How to store Herax?

Please store Herax at room temperature (max. 77°F), out of direct sunlight.

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How to use Herax

How to take Herax

For the best possible results, start taking Herax herpes treatment at the very first signs of a potential outbreak, and continue to take it regularly as described below.
If you follow these instructions, there is a very high probability that the herpes outbreak will not even occur or, if it does, will disappear within a very short time.
In order to always be ready, we recommend that you carry a bottle of Herax with you at all times.
To Use:
Take five to six drops every 30 to 60 minutes, up to twelve times daily.
Apply the undiluted drops directly under your tongue, and hold them in your mouth for as long as possible without swallowing. (You might feel a mild tingle due to the alcohol in the product.)
For cold sores and fever blisters, apply a dab of Herax directly on the affected area. You may also apply Herax locally to genital herpes.

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Can I use Herax when I’m pregnant or nursing?

If you are pregnant or breast-feeding, consult with a health professional before using Herax.

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Can I use Herax for mouth ulcers / canker sores?

Yes. Our clinical trials have shown that Herax cures mouth ulcers and canker sores very quickly. Simply apply Herax with a cotton swab to the affected area a few times a day.

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Why don’t I feel better yet?

In very rare cases, when you start taking a homeopathic remedy you may feel slightly worse before you start to feel better. Don’t worry! This happens because homeopathic medicines stimulate natural immune reactions, and feeling bad may be a simple sign that your immune system is working to heal your body from within.

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What to do when symptoms persist?

If symptoms persist for a longer period of time, please stop treatment and consult a doctor right away. This might be a sign of a more serious illness.

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Shipping and Handling

How can I track my order?

Please log in into your account and check the status of your order.

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How long does shipping take?

Your shipment will leave our warehouse usually within 24 hours on business days, however we will guarantee that it will leave our warehouse within 24 hours on business days.

 

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I entered a wrong shipping address. Can I change it?

If your order has not already shipped, the address can be changed by login in into your account. If your order has already shipped, the shipment will need to be returned before re-sending to the new dadress.

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How looks the package being shipped ? Is it discreet?

The shipment comes in a plain white carton with only the information that it is from "Sancare USA LLC". There are absolutely no markings indicating sensitive personal use.

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Can you deliver to my post office box?

No. UPS deliveries need a street or building.

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Ordering & Payment

What method of payment can be used?

We accept Master Card, Visa, Amex and Discover. We also offer PayPal.

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Is my payment secure?

Your privacy and protection is of the utmost priority. We employ state-of-the-art Secure Socket Layer (SSL) 128-bit encryption in conjunction with the leading internet security certification provider. Your data is secure with us.

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Why has my card been charged before I receive my shipment?

Since we do not charge any handling cost to you, we need to be sure of payment when we process your order.

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Why is my card being denied?

If your payment transaction is being denied, please make sure that you are entering the correct Street Address and Zip Code information into the “Bill To” address fields during checkout. These must match what your credit card  company has on file. If you are confident that all information is correct, but you are still having problems, contact the card-issuing bank.

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Money Back Guarantee

If you’re not satisfied with Herax you can send it back within 60 days and we will refund the purchase price.

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